The Velocity staff is glad to assist you with all of Velocity products, support and service inquiries.

You can reach our Financial Service Advisors using any of the following methods:

Phone:
Member's Service Center and Main Location Telephone Number
(512) 469-7000 (Austin)
(800) 933-2029 (Toll free, outside the Austin Area)

In Person

Automated Phone:
To obtain account information using Velocity's automated telephone system, call the Velocity S.T.A.R. Teller System
(512) 472-3387
(800) 978-7827 (Toll free, outside the Austin Area)